Frequently Asked Questions
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Yes! Every piece is lovingly handmade by me in Victoria, Australia. Because each item is individually crafted, no two pieces are ever exactly the same - that’s part of what makes handmade jewellery so special.
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Absolutely!
Many pieces can be customised with different colours, beads, charms or gemstones. If you have something specific in mind, simply get in touch before placing your order and I’ll happily discuss the possibilities with you.
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Because every piece is handmade, there may be slight variations in bead placement, gemstones, wire wrapping or natural materials.
These small difference make every piece beautifully unique while still maintaining the overall design.
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Materials vary depending on the collection but may include:
Stainless steel findings
Gold-plated or silver-plated components
Glass and acrylic beads
Natural gemstones
Pearl beads
Handmade wire detailing
Charms and decorative findings
Each product listing includes the materials used for that individual piece.
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Ready-made items are usually dispatched within 2-5 business days.
Custom orders may take a little longer depending on the design. If you need something by a particular date, please get in touch before ordering.
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Yes!
I ship Australia-wide using tracked postage. Shipping options and delivery estimates are available during checkout.
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I would love that!
Whether you’re after a different colour combination, matching jewellery, a sentimental keepsake or something completely unique, I’d be delighted to work with you to create a special piece.
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To get the most out of your jewellery:
Avoid water, perfume and lotions
Remove before swimming, showering or exercising
Store in a cool, dry place
Wipe gently with a soft cloth after wearing
Keep away from prolonged sunlight and moisture
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While every pieces is carefully packaged, if your order arrives damaged please contact me within 48 hours of receiving it and include photos of both the item and the packaging.
I’ll work with you to find the most appropriate solution.
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Because many items are handmade or customised, change-of-mind returns may not be accepted.
However, if there’s a problem with your order, please contact me and I’ll do everything I can to help.

